Refund policy
Last updated: August 27, 2026
You have 30 days from the date you receive your order to request a return. After 30 days, we cannot offer a refund, exchange, or store credit unless the item is faulty or the law requires otherwise.
How to start a return
Email support@amazegizmo.com with your order number. If the return is approved, we will confirm the return address and how to send the item back. Do not ship a return until we confirm it.
Eligibility
To be eligible:
- The item must be in the same condition you received it, unused, with original packaging where applicable.
- You need proof of purchase (your order confirmation or order number).
- For hygiene reasons, items such as earbuds and insoles must be unused, unworn, and in original unopened packaging, unless they are faulty.
We cannot accept returns of gift cards, downloadable software, or items sent back damaged (unless the damage was present on delivery).
Refunds
After we receive the returned item at our facility, we inspect it. If the return is approved, we issue the refund to the original payment method within 10 business days of approval. That is our processing time.
After we issue the refund, your bank or card issuer may take additional time to post it to your account. We do not control that posting time.
European Union 14-day cooling-off period
If we ship to you in the European Union, you may cancel or return your order within 14 days of receipt, for any reason, in addition to the 30-day window above. The item must still be unused and in original packaging, with proof of purchase.
Return shipping
You pay return shipping unless the item is faulty, you received the wrong item, or applicable law requires otherwise. Return shipping is not refunded with a standard change-of-mind return. If the item is worth more than $75, use a trackable service. We cannot confirm a return until it arrives at our facility.
Return address
7365 Mission Gorge Rd, Suite B
San Diego, CA 92120
United States
Confirm this address with us before you ship. Items sent to a different address, or sent without a return request, may not be accepted.
Contact
amazeGizmo · support@amazegizmo.com · +1 (862) 267-9133