Shipping policy

Last updated: August 27, 2026

This Shipping Policy applies to orders placed on amazegizmo.com. Shipping rates are calculated at checkout based on destination and the method you select. Times below are estimates, not guarantees.

Processing time

After we receive payment, we prepare your order for shipment. Processing time is 1–2 business days. Business days are Monday through Friday, excluding U.S. public holidays. Orders placed on a weekend or holiday begin processing on the next business day.

Processing time is the time before your order ships. It is separate from transit time.

Transit time (after the order ships)

Transit time starts when the carrier accepts your package, not when you place the order.

  • United States: typically 5–10 business days after shipment
  • International: typically 10–21 business days after shipment

Remote addresses, peak seasons, and carrier routing can take longer. The method shown at checkout is the estimate for your destination.

Tracking

When your order ships, we email a tracking number to the address used at checkout. Tracking can take up to 1 business day after that email to show movement.

International delivery and customs

We ship to destinations outside the United States when checkout offers a shipping rate for that address. If checkout does not offer a rate, we cannot ship there.

International orders may be inspected by customs and may be subject to import duties, taxes, and brokerage fees charged by the destination country. Those charges are the buyer’s responsibility unless checkout states otherwise. Customs processing is not included in the transit estimates above and can add extra days.

If a shipment is refused at customs or returned because duties were not paid, we may not be able to refund shipping charges or duties paid to the destination country.

Delays

Carriers, weather, incorrect addresses, and customs can delay delivery beyond the estimates above. If tracking has not updated for 7 business days (United States) or 14 business days (international) after the ship date, or if the estimated delivery window has passed, email support@amazegizmo.com with your order number. We will check the shipment with the carrier.

Lost or missing packages

If tracking shows delivered but you did not receive the package, check with neighbors and your local carrier office, then contact us within 7 days of the delivered scan.

If the carrier confirms the package is lost, we will replace the order or refund the purchase price. We need a valid shipping address to send a replacement.

If an order is returned to us because of an incorrect or incomplete address you provided, we may charge for reshipment. Contact us as soon as you notice an address error. We cannot change the address after the order has shipped.

Damaged in transit

If your order arrives damaged, keep the packaging and photograph the damage. Email support@amazegizmo.com within 7 days of delivery. We will help with a carrier claim and with a replacement or refund as appropriate.

Contact

Questions about an order: support@amazegizmo.com or +1 (862) 267-9133.